SHIPPING POLICY

Processing Time
Since all pieces are made in a slow and mindful process, please allow 1-3 weeks for shipping after the payment is received. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing times may be slightly delayed.

Shipping Origin
All products are handmade and shipped directly from Portugal.

Shipping Rates & Delivery Time

Free Shipping:

All earrings are shipped free of charge for the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland.

For other countries and products, shipping costs are calculated at checkout and depend on your delivery address and the weight of your order.

Estimated delivery times:

Portugal & EU countries: 3–7 business days

Switzerland & other European countries (outside the EU): 5–12 business days

International (rest of the world): 7–20 business days

Please note that delivery times are estimates and may vary due to factors outside of our control (e.g., postal delays, customs processing).

Customs, Duties & Taxes
Orders shipped outside the European Union (including Switzerland) may be subject to import duties, taxes, and

customs fees imposed by the destination country.

These charges are not included in the product price or shipping cost (except for the free shipping offer on earrings).

The recipient is responsible for paying any such fees upon delivery.

We are not responsible for delays caused by customs.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (where available).

Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, refusal to pay customs fees, or failure to collect, the buyer will be responsible for any reshipping costs.

Questions
If you have any questions about shipping or your order, please contact us at info@studio-amare.com