RETURN & REFUND POLICY

We want you to love your purchase. If for any reason you are not fully satisfied, please read our return policy below.

Non-Returnable Items (Earrings):

Due to hygienic reasons, earrings cannot be returned or exchanged. All sales of earrings are final.

Returnable Items (Ceramics & Other Products)

You may return eligible items within 14 days of delivery.

Returns are at the customer’s expense (including return shipping costs).

Items must be returned in their original condition (unused, undamaged, and in the original packaging).

Return Process

Contact us at info@studio-amare.com within 14 days of receiving your order to request a return.

We will provide you with the return instructions and address in Portugal.

Once we receive and inspect the returned item, we will issue your refund.

Refunds

Refunds will be processed to your original payment method.

Please allow up to 10 business days after we receive your return for the refund to appear in your account.

Shipping costs are non-refundable.

Damaged & incorrect items


If your item arrives damaged or you received the wrong product, please contact us within 48 hours

of delivery with photos, and we will work with you to resolve the issue.

Questions


If you have any questions about returns or refunds, please contact us at info@studio-amare.com